Privacy is our bedrock; as such, we operate under a few principles:
- We will not share your personal information with anyone without your consent, except as required by law.
- We don’t ask you for personal information unless we need it.
- We don’t store your personal information unless we need it.
- Our products and services are designed to make it as clear as possible when your information is stored and/or shared.
The following provides further details on how Virtual Halo may collect, use, store, disclose and protect your personal information.
Information and Network Security
Virtual Halo takes active measures to safeguard your information and prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. All information we collect via the Virtual Halo app or website is encrypted over HTTPS, the same security protocol used by banks, and is stored in a controlled environment with limited access only to authorized Virtual Halo affiliates. While we take all reasonable efforts to protect your personal information, we are not liable for information breach resulting from limitations to the security of our systems; no information security system is absolutely immune to breach and we assume no liability in the event of such breach.
Virtual Halo services are accessible through the use of a valid telephone number and password. You may also elect to use a check-in password and/or duress code during your interaction with Virtual Halo. To protect the confidentiality of personal information, you must keep your password and any elected codes confidential. Please notify us immediately if you detect suspected misuse of your account. We will never ask you to disclose your password in an unsolicited phone call, email or other form of communication.
How Your Information is Shared
How Your Information is Stored
Information entered into the application, either via the app, website, SMS, or other means, may be stored on our restricted database servers.
Personal Information You Give Us
When you sign up as a user on our app or on www.virtualhalo.com, we require you to provide us with your name, image, email address and phone number. Virtual Halo may store this information as well as other personal information you provide, such as the phone numbers of your emergency contacts.
Information Automatically Collected When You Use VIRTUAL HALO
We may collect information related to the actions taken while using or interacting with Virtual Halo services such as adding designated contacts, initiating or ending a trip, and information or communications occurring while a trip is in progress. In common with other websites, when you use Virtual Halo, we may automatically collect information from your app, browser or mobile platform including your mobile device type, operating system, browser type, location, IP address, referring web sites as well as your access time and pages visited.